Maine Adult Protective Services
Maine Department of Health and Human Services
Maine's 24-hour toll-free hotline for reporting suspected abuse, neglect, or exploitation of incapacitated or dependent adults. Calls can be made anonymously. For emergencies, call 911.
Who can use this?
Anyone can call to report suspected abuse, neglect, or exploitation. Protective services are available to incapacitated or dependent adults age 18 and older in Maine.
About this resource
Maine Adult Protective Services (APS) is a program of the Department of Health and Human Services, Office of Aging and Disability Services. APS investigates reports of abuse, neglect, and exploitation of incapacitated or dependent adults in Maine. The program operates a 24-hour, toll-free hotline that anyone can call to report concerns. Reports can be made anonymously.
Services offered
- 24-hour abuse reporting hotline
- Investigation of abuse, neglect, and exploitation
- Safety planning for vulnerable adults
- Referrals to community services
- Emergency intervention
- Guardianship and conservatorship services
- Education and prevention outreach
What to expect
When you call the hotline, a trained intake worker will take your report and ask questions about the situation. Reports can be made anonymously. If the report meets criteria, an APS caseworker will be assigned to investigate and develop a safety plan.
What to bring
Be prepared to share the name and location of the person you are concerned about, the nature of the suspected abuse or neglect, any immediate safety concerns, and your contact information (optional).