Senior Services

Maine SHIP Medicare Counseling

Maine Department of Health and Human Services

Statewide, Maine Medicare / Insurance Counseling
Free, no cost By appointment

Maine's State Health Insurance Assistance Program provides free, confidential Medicare counseling through trained volunteers statewide. Counselors help with Medicare enrollment, plan comparisons, billing issues, and appeals. They do not sell insurance.

Who can use this?

Anyone with Medicare or approaching Medicare eligibility (age 65 or those with qualifying disabilities). Counseling is also available to family members and caregivers.

About this resource

The Maine State Health Insurance Assistance Program (SHIP) is a federally funded program that provides free, unbiased Medicare counseling to Maine residents. Trained volunteer counselors are available throughout the state through Maine's five Area Agencies on Aging.

Services offered

  • Medicare enrollment assistance
  • Medicare plan comparison
  • Medicare Supplement (Medigap) guidance
  • Part D prescription drug plan help
  • Medicare billing and claims assistance
  • Medicare Savings Program screening
  • Extra Help/Low-Income Subsidy applications
  • Medicare appeals assistance

What to expect

Call the toll-free number to be connected with a trained SHIP counselor in your area. Counselors provide free, confidential, one-on-one assistance. Appointments can be in person at your local Area Agency on Aging, by phone, or by video.

What to bring

Medicare card (red, white, and blue card), any Medicare Advantage or Part D plan cards, list of current medications with dosages, and any Medicare notices or bills you have questions about.

Call Directions Web