Getting started.
Who this helps
Anyone can call to report suspected abuse, neglect, or exploitation. Protective services are available to incapacitated or dependent adults age 18 and older in Maine.
How to get started
When you call the hotline, a trained intake worker will take your report and ask questions about the situation. Reports can be made anonymously. If the report meets criteria, an APS caseworker will be assigned to investigate and develop a safety plan.
How they can help.
Maine Adult Protective Services (APS) is a program of the Department of Health and Human Services, Office of Aging and Disability Services. APS investigates reports of abuse, neglect, and exploitation of incapacitated or dependent adults in Maine. The program operates a 24-hour, toll-free hotline that anyone can call to report concerns. Reports can be made anonymously.
- 24-hour abuse reporting hotline
- Investigation of abuse, neglect, and exploitation
- Safety planning for vulnerable adults
- Referrals to community services
- Emergency intervention
- Guardianship and conservatorship services
- Education and prevention outreach
What to have ready.
Be prepared to share the name and location of the person you are concerned about, the nature of the suspected abuse or neglect, any immediate safety concerns, and your contact information (optional).
Call with your questions