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Heating assistance guide

Help with
heating costs.

HEAP is Maine's heating assistance program. This guide helps you find the right application route and prepare for the conversation.

Start with your HEAP agency. Use MaineHousing's agency finder for application help. Running low on fuel? Tell the agency it is urgent and ask about emergency assistance.

What is HEAP?

The Home Energy Assistance Program helps eligible Maine renters and homeowners with heating costs. It is Maine's program under the federal LIHEAP funding system, administered by MaineHousing with local agencies.

Check eligibility and application timing

Income limits, season dates, and available assistance can change. MaineHousing's HEAP page gives the current requirements and application window. The amount awarded depends on your household circumstances.

Before calling, write down the question that matters most: applying for the first time, checking a pending application, dealing with a low fuel supply, or asking about a heating repair.

How to apply

  1. Start with MaineHousing. Its HEAP page links to the online application and an agency finder using your ZIP code.
  2. Choose how to get help. Contact your assigned agency about applying by phone or at an appointment. Ask about language or accessibility support you need.
  3. Submit the application and requested documents. Keep a copy or confirmation and the name of the agency handling it.
  4. Follow up. Check messages and notices. Ask whether anything is missing and what happens next.

What to prepare

Ask your agency for its document list. MaineHousing's guidance includes household information, proof of income, recent energy bills, and the type of fuel used to heat your home.

  • Have your fuel supplier or utility account details nearby.
  • Keep copies of documents together so you can find them during a call.
  • If you cannot get a requested document, ask the agency what it can accept.
  • Ask how you will receive the decision and how to check the status.

Running low on heat?

Tell the agency it is urgent. MaineHousing describes emergency fuel help through the Energy Crisis Intervention Program (ECIP). Ask your agency about eligibility, timing, and other options for your situation.

Explain your current fuel supply, any shutoff notice, and whether your heating system is working. Do not assume a regular application also requests emergency help.

If you cannot find the appropriate agency, call 211 Maine for resource navigation. For an immediate danger, call 911.

Other energy help to ask about

Ask whether weatherization, heating-system repair, or utility assistance may fit your needs. Browse heating and energy resources for more starting points.

Program source: MaineHousing: HEAP. Follow its current agency contacts and program rules.

A few common questions

When can I apply for LIHEAP/HEAP in Maine?

MaineHousing publishes the application dates for each heating season. Check the current HEAP page and ask your local agency about appointments and available funding.

How much heating assistance can I receive?

The benefit depends on your household circumstances and the program rules. Your agency determines eligibility and the benefit; it is not a promise to pay your whole heating bill.

Where do I apply for HEAP in Maine?

Start at MaineHousing’s official HEAP page. It links to the online application and an agency finder for phone or in-person help based on your ZIP code.