Getting started.
Who this helps
Eligibility can be established through HEAP or qualifying DHHS benefits and income requirements. Your utility or local Community Action Agency can check which route applies.
How to get started
Use the official LIAP guidance to choose the right route. Follow up with your utility about enrollment and your bill.
Check your existing application
If you applied for HEAP, ask your agency about LIAP enrollment.
Choose the right route
The official page explains the DHHS route and local-agency options.
Follow up on your bill
Ask your utility when an approved credit will appear.
How they can help.
LIAP helps qualifying electricity customers with a credit on their utility bill. For a payment problem or shutoff notice, contact your utility promptly to discuss available assistance and payment arrangements.
- Electric-bill credits for eligible customers
- Application guidance through local agencies
- A separate application route for qualifying DHHS participants
A few questions before you go.
Have a recent electric bill and any HEAP or DHHS benefit information ready.
- Am I already enrolled?
- Which application should I use?
- Who can help with my current payment problem?