Getting started.
Who this helps
Households must qualify for HEAP and the home must be structurally sound. Limited help may also be available for rental homes with HEAP-eligible tenants.
How to get started
Contact the agency serving your area to ask about CHIP and your HEAP application.
Explain the heating problem
Say whether the system works and whether you have any heat.
Check your eligibility
Ask the agency to review your HEAP status and property requirements.
Confirm the work and cost
Ask what can be covered, whether you owe a copayment, and when work may happen.
How they can help.
CHIP focuses on central heating repairs and replacement. Your local Community Action Agency reviews eligibility and the work needed. Funding and the household contribution must be confirmed before work proceeds.
- Central heating system repair
- Replacement when approved by the program
- Priority consideration for households without heat
A few questions before you go.
Have your heating-system problem and any HEAP paperwork ready. Ask the agency which household and property documents it needs.
- Is my situation urgent?
- Can my rental home receive help?
- What costs would I need to cover?