Getting started.
Who this helps
For adults experiencing homelessness.
How to get started
Start with a call to the shelter. Ask where to complete intake, whether a bed is available, and what happens when you arrive. Intake may take place at a different location from the shelter.
Talk with the team.
Explain that you need emergency shelter. Ask about current availability and the first intake step.
Confirm where to go.
Ask where to complete intake and when to arrive. Check whether transportation is available before you travel.
Plan for your needs.
Ask what to bring. Let staff know about mobility, communication or other access needs.
How they can help.
The City of Portland operates this adult emergency shelter at 654 Riverside Street. It brings shelter and support services together in one place, including a Greater Portland Health clinic.
- Emergency shelter
- Meals
- On-site primary and behavioral healthcare
- Case management
- Housing navigation
A few questions before you go.
Ask staff what documents and belongings to bring. Tell them if you do not have ID or need help with mobility, communication or another access need.
- Where should I go first?
- Is a bed available, and when should I arrive?
- What documents or belongings should I bring?
- Can you help with transportation or accessibility needs?