Getting started.
Who this helps
People who cannot meet basic needs for themselves or their families and have no other resources may qualify. Applicants must provide information to show they meet program rules.
How to get started
The administrator reviews your information and may contact your landlord, employer, doctor, or others to verify it. A decision is made within 24 hours. If you do not bring needed information, your request may be denied until you provide it.
Make an appointment.
Call (207) 594-0300, extension 226, or email [email protected] to set a time with the General Assistance Administrator. Only clients with appointments will be seen.
Gather your records.
Bring recent bills and household income records, along with the other documents listed below.
Attend your appointment.
Go to the General Assistance office at Rockland City Hall, 270 Pleasant Street, for your appointment.
How they can help.
The City’s General Assistance office provides help when other resources are not available. It may help with rent, heat, utilities, food, and other essential items. The administrator makes decisions within 24 hours.
- Rent
- Heating fuel and utilities
- Food
- Other essential items
A few questions before you go.
Bring your latest bills or other proof of expenses, records showing income and how money was spent in the past 30 days, proof of income for everyone in the household including roommates, bank statements, your landlord’s name and contact details, photo ID, Social Security numbers for household members, insurance policies, and vehicle titles and registrations. Bring a doctor’s statement if you are ill, disabled, or unable to work.
- What costs can the program help cover?
- Which records should I have ready?
- What happens if I do not have every document?
- What happens after the office reviews my information?