Getting started.
Who this helps
Anyone who needs help with MaineCare, SNAP or TANF can visit. Each program has its own rules, such as income limits.
How to get started
Staff help you in person with eligibility for MaineCare, SNAP and TANF. DHHS staff do not make surprise home visits or offer help with benefits in your home.
Pick how to get help.
You can visit this office, call 1-855-797-4357, or go online at MyMaineConnection.gov.
Visit during office hours.
The office is at 19 Maine Avenue, Bangor, ME. It is open Monday through Friday, 8:00 AM to 4:00 PM.
Or call the benefits line.
Call 1-855-797-4357, Monday through Friday, 7:00 AM to 4:00 PM, with questions about eligibility and applications. TTY users can call Maine Relay 711.
How they can help.
This is a local office of the Maine Department of Health and Human Services (DHHS). Staff from the Office for Family Independence help people in person with MaineCare health coverage, SNAP food benefits and TANF cash help for families. Help is also available by phone and online.
- In-person help with MaineCare health coverage
- In-person help with SNAP food benefits
- In-person help with TANF cash help for families
- Help with eligibility questions and applications
A few questions before you go.
If you are applying for SNAP, have proof of identity, household income and expenses, such as current pay stubs, rent receipts, child care receipts and utility bills.
- Which programs can this office help me with?
- What proof should I have ready?
- Can someone help me with the application?
- How can I check my application status?